The book provides a comprehensive review of the key managerial ideas, supplemented with the author’s own research findings and suggestions. The nature and models of management and its main constituents – object, subject, and organizational environment – are examined. A special consideration is given to the concepts and notions advanced in the last decades and to the rather new branches of management such as knowledge management, organizational culture, non-verbal communication, rumor control, and so on. All the sections are accompanied with problems and their solutions as well as psychodynamical and professional tests by which related personal qualities and managerial skills can be assessed. The text is of use to students, teachers, managers on duty, and all those wishing to get to know closely the state-of-the-art of management theory and practice.
Contents
- Preface
- Introduction
- THE EVOLUTION OF THE MODELS OF MANAGEMENT
- Part 1. THE NATURE OF MANAGERIAL WORK
- The Tasks of Manager and His Functions
- Problem 1.1
- Test “The Manager’s Type of Personality”
- Managerial Roles and Skills
- Problem 1.2
- Test “What a Manager You Are”
- The Effectiveness of Management
- Problem 1.3
- The Fidler’s Test
- Management and Leadership
- Problem 1.4
- Test “The Locus of Control”
- Knowledge Management
- Problem 1.5
- Test “The Type of Perception”
- Part II. ORGANIZATIONAL ENVIRONMENT
- Inside and Outside Organization
- Problem 2.1
- Test of adaptability
- Organizational Culture
- Problem 2.2
- “The Profile of Organizational Culture” Technique
- The Communicational System
- Problem 2.3
- Test “The Style of Relations, Communication, and Leadership”
- Conflicts and Their Resolution
- Problem 2.4
- Test of Proneness to Conflict
- Transformations and Innovations
- Problem 2.5
- Test “The Susceptibility to the New”
- Part III. MAN AS THE OBJECT OF MANAGEMENT
- Selection, Assessment, and Promotion
- Problem 3.1
- The Worker Assessment Technique
- Needs, Preferences, and Values
- Problem 3.2
- Test “The Worker’s Needs”
- The Motivation for Work
- Problem 3.3
- Test of Motivation
- The Relationships with Subordinates
- Problem 3.4
- The Nature of Group
- Problem 3.5
- Test “The Personal Portrait in Collective Interior”
- Part IV. THE PERSONAL POTENTIAL OF MANAGER
- Leadership and Its Style
- Problem 4.1
- Test “The Style of Management and Leadership”
- Manager as Negotiator
- Problem 4.2
- Test “The Style of Communication”
- Non-verbal Communication
- Problem 4.3
- Test of Mimics and Gestures Reading
- Rumor Control
- Problem 4.4
- The Rumors Denial Technique
- Overcoming Stresses
- Problem 4.5
- Test of Stress Tolerance
- SOLUTIONS AND KEYS
